Responsible Gaming

Play Responsibly at Royal Reels

At Royal Reels, we're committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and set limits on what you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Royal Reels online casino. We take age verification seriously and comply with all New Zealand gambling regulations.

If you are under the legal age to gamble, please do not attempt to access our services.

Warning Signs of Problem Gambling

Recognise these warning signs and seek help if you notice them:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money intended for bills, rent, or essential expenses
• Hiding your gambling activities from family or friends
• Gambling for longer periods or with larger amounts than intended
• Feeling anxious or irritable when not gambling
• Neglecting work, school, or personal relationships due to gambling
• Borrowing money to gamble or pay gambling debts
• Unable to reduce or control your gambling habits
• Using gambling to escape problems or negative emotions
• Friends or family expressing concern about your gambling

Self-Help Tools & Responsible Gaming Features

Royal Reels provides tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
• Loss Limits: Set a maximum amount you're willing to lose in a given period
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic session timeouts to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing Royal Reels
• Account Closure: Close your account if you wish to stop gambling

We encourage you to use these tools proactively to manage your gaming responsibly.

Support & Help Resources

If you're struggling with gambling, confidential help is available. Contact these trusted organizations:

New Zealand

• Problem Gambling Foundation (PGF): Free counselling and support services | Phone: 0800 664 262 | www.pgf.nz
• Gambling Helpline: 24/7 confidential support | Phone: 0800 008 672

International Resources

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK Self-Exclusion): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Take Action Today

If you believe you have a gambling problem, or if someone you know is struggling with gambling, please reach out for help. There is no shame in seeking support — many people have successfully overcome problem gambling with proper assistance.

Contact the Problem Gambling Foundation on 0800 664 262 (New Zealand) or visit your local support organisation.

Your well-being is important to us. Play responsibly, and remember: if gambling is no longer fun, it's time to seek help.